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First Holiday campsite
The first camp site was in Skegness in 1936 with there aim was to bring all the family from the UK alone and maske them happy. To achieve this they need to provide entertainment and activites for both parents and adults. The main aim was aswell as making the people happy they need to make sure they now all the rules towards health and safety around the pool or whiles doing the activities. -
Period: to
Development and the laws of the travel industries
This timespan takes you from the laws to the development of travel and tourism and how it effects us now. -
IATA (International air transport assocation)
Ths aims to promote safer and regular economy air travel, This was in common with agents worldwide. Tickets and other services all have to meet up to the IATA law, with out this the company could recieve serious consequences.
The effect of this nowadays are that the safety and the corrections of ticikets have increaseed rapidly since the act came into place. -
FCO (foreign commonwealth office)
This website was created for people to find out recent information from countrys all around the world, for exmaple the recent controversy in Syria, thsi website gives tyou information of why not to go to that specific place or why you should. As the internet was invented in the 1950's we see that the FCO wasn't invesnted of the internet as it was first took to place in 1945, so people had to find information via a TV if people had them, or even asking people who work in the community of travel. -
First Package Holiday 1949
The first package holiday was introduced in 1949 taking 32 passengers going to Corsica on a DC3 aeroplane. He charged £32.50 per person and this included accommodation in a tent, return flights, transfer for the airport and full board with included breakfast, lunch and dinner.
Source
ISBN 987-1-846907-27-2 BTEC Level 3 Travel & Tourism Book 1, BTEC National Gillian Dale. Under Package Holidays in section 3. -
Code of Conduct 1950
A code and conduct came to place when staff that worked for a company didn't meet their standards which meant the work force of what ever company didnt follow the instructions told by the manager. Since now we see that every job has a code of conduct to follow, if this isnt meet by the collegues they will be wondering why. This is also excellent for the customers as this will make them feel great and wanting to come back to book another holiday with them soon. -
ABTA (Association of British Travel Agents) / code of conduct
ABTA is a british travel association that covers all sorts of code of conduct for the employees to follow if a UK resisdent is standdard aboard. The code of conduct has a series of demands that need to be expected, If you are the provide you will have high standards and has to have accurate information.
The primary aims of the code of conduct; Ensure public recieve services in every possible way to ensure that they get advice if anyting happens.
2 main codes of ABTA
- Travel agents and Operator. -
The first long haul flight crash (Comet Airline)
This plane was one of the first long haul flight to attempt to fly to England, this came from Singapore which stopped on the way at Italy, this plane was BOAC Flight 781 that took 29 passengers, that should of landed in the destination of Heathrow Airport in London. The plane suffered with an explosion over the Mediterranean because of Metal failure in the air which made everyone die on board. -
Growth in Resorts accommodations
Since the start of the 60's and through out resorts throughout Europe are finding ways that they can promote this destination. There was mainy thoughts and then there was one that was a decided, this was to make accommodations more reliable. They decided to build more high rise building to accompany more customers, these was mainly in the Mediterranean which had popular resort. The goverments now are finding was to increase income again however this is taking place for countryside resorts (UK). -
The 1960's alter (Leisure time, Travel)
Since the 1960's onwards jobs have made sure that people who work their has a week or 2 off for a vacation or to relax, since jobs have introduced this we have seen a rapid in climb in 2 weeks holiday whether they're long haul or just going to spain. Massive companys like Tesco or Asda are making people part time for people with big familys to make sure they have more times to take them on holiday or even to look after them and with laptops coming out in the 1900's we've seen (home working) more -
Employmee Developement 1966
To make sure that all new collegues working nowadays we ensure that they are well trained and if for some reason they dont consume they get addictional help, in the year 1965 when the law wasnt took to place, they didnt get trained meaning that they didnt have much customer service help or even know how to work anything. That is why from the law was enquired we now see people getting trained ad always have people to help wheher that is for working in a hotel as a reception to managering a firm. -
Trade Description act 1968
This was introducd when the UK goverment found out like a consumer protection act was mis-leading and goods has false description, and waa making false statement about the provision of any services, facilities or accommodatio, Now if you spend money on a hotel we see if you work in a hotel there is a massive impact on trading standards for food or even products that the cleaner needs.
(source: http://www.bbc.co.uk/schools/gcsebitesize/design/resistantmaterials/designsocialrev10.shtml, 2013) -
Development of Tourism act 1969
This act was to co-organate all the organisation that make up the tourism sector and provide it.
Since the act from 1969 was introduced the development of Scotland and Wales have been awarded the power to independently make there own version of a 'Visit' website in the later years.
Source
source
ISBN 987-1-846907-27-2 BTEC Level 3 Travel & Tourism Book 1, BTEC National Gillian Dale. Under Legistations, Under the Development of tourism. -
CAA (civil avation authority)
CAA regulates and ensure that they monitor all the piliots are ok and fill in a questionaire to find out whether things going down hill. This is the same with the moniting airlines to see if there on time and how many members are working for ATOL. Before this was ensured we found alot a mistakes with members of staff being missing and making the airlines delayed and even airlines wasnt monitored to land from the air traffic controllers meaning the piiot had no other choice. -
ATOL (Air Travel Organisers' Licensing)
This was introduced when people who went on holidy was stranded, The UK goverment trid to ask the goverement whether they shouldprotect firms, after a few discusions they final made an agreement to protect holiday makers by ensuring that they have no difficult if a flight is to be delayed. This was covered for charted flights and package holidays. ATOL is seen now on all adverts (flights or package holiday), whiles now you have a ATOL certificate that needs to be filled out. -
Unfair contract term act 1974
It is an offence for a trader selling goods to use an exclusion clause which purports to restrict the right of consumers to goods which are as described and are of satisfactory quality.
Nowadays they make sure if they do a advert they have to add the tax included and the suitcases... so that the customers have a better chance of getting the best deals without getting ripped off. -
Health and safety act
Health and safety now is in all the massive stores and in this case airlines, before this came to place they didnt have people on site whether its on a plane or in the hotel, people was stuck when it comes to Health and safety as they wasnt fully trained. Nowadays we see on a aircraft they have added a video telling you what to do if something isnt to happen to plane, and on a cruises ship and a hotel the reps go through a speech decribing everything about where the nearest first aid is. -
AITO {assoiation of independent tour operator)
AITO provide 120 of Britain's best independent tour operators. These make sure they are well experienced when it comes to types of holiday and destinations to visit. Before we had AITO we found out that people who working in a travel firm didnt have experience which could relate customers going to a country that they dont know. AITO works with financial problems which was a massive issue before the act was introduced, as companys add anyone they didnt really have people who work with finances. -
Dubai's changing population 1980's onwards
Dubai has been growing in numbers for several reasons, from the buildings to the worlds largest shopping mall. In the 1980's the population was around 1.016 (Million) and was only common to though's who lived their, only since 1995 when the numbers increased rapidly to 2 (Million) on to 3, this was because of the expansion of buildings and a better reliable airport that had more inbound flights coming in. In 21 century we now see one of the busiest airports and a population growth to 7 million. -
UK's ageing population 1985
Since 1985 we have seen a growth of holiday makers that are over 45 this was because of the baby boomer in 1945 - 1965 to celebrate the winning of the world war II. If you look at the Uk ageing population graph we see that the bars are furtherest away from the middle that the rest this was common in the 40's to 50's. This also is involved in the (demographic transition model) which shows you where countries are in the population like africa is in 2 and the uk is in 4. -
Consumer Protection act
This is a criminal offense if you make a mis-leading information or pricing on a specific hotel or accommodation. For example before this law was took to place, holidays in a brochure used to say that their as a beach nearby when really it was a 2 mile walk from the hotel.
The effect off this is that nowadays people find out via a image and they have all be approved by the consumer protection act that people now get correct information from the beach to the nearest town or city. -
Digital cable TV (Sky Travel and Thomas Cook) 1990's
Since the 1990 when the first cable TV box came out we have all new channels even now, Back in the 1990's the travel channel was massive, this was mainly for have a proper look via the TV from the presenter of what the place is like and what there is to do there. Since sky came out sky travel was one of the first as they knew with the other boxes that it was very popular, as viewers was actually buying them and typing the number to get a good goute for the next hopliday. -
EU PackageHoliday regulations
This act took to place due to the numerous complaints throughout Europe, of the lack of redress a consumer had in a Package Holiday contract, this included unfinished built hotels which was shown on the image in brochure or the internet as being a 5 star of luxury, since then we the consumer that ruled this makes sure that all hotels should be fully built before beng added to a brochure so it will then make sure people dont get confused.
(source: http://www.holidaytravelwatch.com/action, 2013) -
DDA (Disability Discrimination Act)
Before this came to place we see that the passengers with a disability worse not always a loud on public transport and sometimes will be refused on board airlines, since the act came to place people are aloud on transport and especially on a airline will get prority from the rest, this means that they could go first to get the seats that choice the need of the customer who is disabled. Nowadays we see that disabled people have equal rights that people without, this was because of this act. -
Data Protection Act
This act was introduced when peoples flight detail and other personal details was shared with others, since the law took to place peoples acount details for example on the internet wasnt shared with other users which could of happened before the law. With this law amoung is now, we see information and sercurity stricter for online users who are buying a package holiday online and now has to be up to date if booked from a travel act. -
First Self check in 1999
A self check in is where you check your self in if your late for the check in desk, or if you fancy cutting the queue. In 1999 we found the first flight company to introduce this (Alaska airline), then other companys that knew need to add them and ever since now nearly ever company and airport has them to save them from queuing. The down fall of these is now they have got increasingly popular we see that the queues for these are as worse as the check in desks them selfs. -
First UK high speed railway
On of the first High speed railway was opened in 2003 and was the first section of the line. This was opened in 2003 giving it easy access to other places around the UK and France. Building high speed railways has cut the cost of flying in total and cutting the train journey times from 3 hours to 2.30 hours.
They had some negative reviews about building this railway and the more their building because they are destroying natural surroundings and are producing emissions from the trains. -
Trivigo first developed
trivigo is a massive comparison site that engages customers to compare all the hotel websites and flights to find out what the best deals are. It first got introduced in 2006 in the UK, as in Europe we find that England airports send the most airlines and there is more holiday makers. Since the website was produced we have seen that over 75,000 members work for the company to make sure they have correct information and is not breaking the consumer protection act.
