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group of people working on a common project sharing information and tasks using internet tools. A shared work area is called WorkSpace, and it´s accessible only to persons authorized by the administrator
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two or more people exchange views, information and ideas through messages asking and answering questions and reading the answers
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two or more people communicate one each other publicly or privately writing in real time through the network.
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through online manuals, videoconference sessions, distance learning (e-learning) and material on any issue
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It´s a use of ICTs to provide citizens the access to government administrations and to make transactions without having to appear in person at the offices