-
Six Sigma was developed by Motorola as a strategy for quality improvement and defect reduction in their manufacturing processes. Bill Smith, an engineer at Motorola, is considered the "father" of Six Sigma.
-
Jack Welch, CEO of GE, adopts Six Sigma as a central strategy to improve quality and reduce costs. GE popularizes Six Sigma globally and demonstrates its effectiveness across various industries.
-
GE and other companies began formalizing the DMAIC (Define, Measure, Analyze, Improve, Control) methodology as a structured approach to process improvement within Six Sigma.
-
Mikel Harry and Richard Schroeder publish this book, which becomes a key reference for understanding Six Sigma and its applications in business management.
-
AlliedSignal, which later merged with Honeywell, implements Six Sigma and achieves significant improvements in efficiency and quality, further strengthening the methodology's reputation.
-
Many organizations begin combining Lean Manufacturing principles with Six Sigma, creating the Lean Six Sigma methodology to maximize efficiency and waste reduction along with quality improvement.
-
Six Sigma extends beyond manufacturing, applying to the service industry and information technology, demonstrating its versatility and effectiveness in various business areas.