-
research leads to the development of the Sociotechnical Systems Theory, which considers both the social and the technical aspects when designing jobs.
-
This provides a framework for gaining employees' commitment.
-
Peter Drucker writes The Practice of Management and introduces the five basic roles of managers
-
Frederick Herzberg developed a list of factors that are closely based on Maslow's Hierarchy of Needs, except it is more closely related to work
-
influence the design and implementation of personnel policies and practices.
-
Robert Blake and Jane Mouton develop a management model that conceptualizes management styles and relations
-
McKinsey's John Larson asks his colleague, Tom Peters, to step in at the last minute and make a presentation that leads to In Search of Excellence. Thus, Tom Peters spawns the birth of the “Management Guru Business.”
-
Peter Senge popularized the Learning Organization in The Fifth Discipline: The Art and Practice of the Learning Organization. He describes the organization as an organism with the capacity to enhance its capabilities and shape its own future.
-
a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business
-
argues against old models of motivation driven by rewards and fear of punishment by extrinsic factors, such as money, and lays forth the premise that human motivation is largely intrinsic