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As a response of the desire for a custom group leisure activities , a new business was created, the ground operators They used to say ground handler, they prepare the ground for the plains before they arrived -
Cointed by phil Lee, founder of california Leisure , to describe the expaded role they played as a local logistics experts
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Several regional and national destination managment companies emerged, due to the expanding of meeting, convention and incentive travel industry
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Lots of DMC were forced to cut their meeting budgets, because hotels, decorators where also offering these services
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Only the srongest survive survived because of new developents
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The meetings industry has become much more complex, large meeting planning departments have been scaled down, it become more difficult to manage multiple suppliers
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