Development of Organizational Communication

By jts14
  • Scientific Management

    Scientific Management
    -Functional
    -Developed by Frederick Taylor
    -Careful selection of workers
    -Training workers via scientific method
    -Work divided equally between workers and managers
    -Using scientifc method for job related tasks
  • Principles of Management

    Principles of Management
    -Functional
    -Developed by Henri Fayol
    -Job authority vs. personal authority
    -Credibility is important in leadership
    -Unity of command: orders should only come from one superior
    -Messages should follow a formal pattern from supervisor to subordinate
    -Fayol's bridge: horizontal peer to peer communication
  • Principles of Coordination

    Principles of Coordination
    -Meaning Centered
    -Developed by Mary Parker Follett
    -Organizations need to care about individuals and groups motivations and desires
    -Viewed conflict as consturctive
    -Believed in collective responsibliity
    -Organizational life is better understood through psychological and motivational processes
  • Critical Theory

    Critical Theory
    -Emerging Perspective
    -Developed by multiple people, most famous is Karl Marx
    -Involves the criticism of organizations, society, and social constructions
    -Study organizational life through examination of power and political relationships
    -Role of critical theory is to expose abuses of domination and power in the workplace
  • Hawthorne Effect

    Hawthorne Effect
    -Meaning Centered
    -Developed by Elton Mayo
    -Group norms that influence productivity apart from the physical production environment
    -Very important theory in Industrial and Organizational Psychology
    -Production was no longer viewed as dependent on job and organization design
    -Emphasis was placed on the importance of human interaction in the workplace
  • Bureaucracy

    Bureaucracy
    -Functional
    -Developed by Max Weber
    -Inspired by socialist philosophies
    -Believed in three types of authority: charismatic, traditional, and bureacratic
    -Bureaucratic authority was ideal for organizations: had formalized rules and processes
    -Believed in a formal chain of command that recognized organizational structure
  • Theory X and Y

    Theory X and Y
    -Meaning Centered
    -Developed by Douglas McGregor
    -Each theory contained assumptions of human nature regarding the workplace
    -Theory X: negative attitudes toward work
    -Theory Y: postive attitudes toward work
    -Helps understand human behavior in the work environment
    -Helps understand work motivation for employees
  • Participative Management

    Participative Management
    -Meaning centered
    -Developed by Rensis Likert
    -Looked at differences in managements between successful and unsuccessful organizations
    -Rejected many assumptions from scientific management
    -Understanding of human performance differences helped producitvity
    -Participation by all levels of organization members must be increased -Supportive work environments motivated workers and created more productive and creative atmosphere
  • Systems Approach

    Systems Approach
    -Meaning Centered
    -Developed by Daniel Katz and Robert Kahn
    -Organizations are made of subsystems that are inputs, throughputs, and outputs
    -Take in materials and human resources and yields a finished product
    -Relationships continually shift and change moment by moment
    -We don't create reality, we interact with the already present reality
  • Cultural Approaches

    -Emerging Perspective
    -Describe how members of an organization interpret the surrounding environment
    -Culture affects organizations both internally and externally
    -Studies on how culture affects the behavior of the individual and an organization's effectiveness
  • Learning Organizations

    Learning Organizations
    -Meaning centered
    - Developed by Chris Argyris and Donald Schon
    -Characterized by Senge's Five Disciplines: system thinking, personal mastery, building a shared vision, mental models, and team learning
    -Everyone needs to be on the same page when working towards a common goal
    -Need to have general knowledge and understanding of culture, human behavior, and organization
  • Feminist Perspectives

    Feminist Perspectives
    -Emerging perspective
    -Developed by Marta Calas and Linda Smircich
    -Organizational assumptions of gender are important variables to effectiveness
    -Often a male dominated perspective in organizations
    -Workers have multiple voices and different perspectives
    -Everyone deserves equal recognition