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SCHOOLS Beginning Dates Emphasis
CLASSICAL SCHOOL
Scientific Management
Administrative Management
Bureaucratic Management -
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Proposes the control charts to his superiors
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Starts the program of statistical sampling and the tecnics of control graphics
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Human Relations
Behavioral Science -
publish his book " Economic control of quiality of manufactured product"
"Random sampling"
"American mathematical monthly" -
Contributes to the growth and understanding of statics while starting to teach mathematics and statics at USDE graduate school
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publish "Statical method from the viewpoint of quality control"
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publish his book "Total control of quality"
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Developed sampling techniques used during the 40s US Census
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Management Science
Operations Management
Management Information Systems -
Aplies the Pareto principle which helps the company in quality matters
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The first diagram that helps a group of engenier
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Explains that process and operations cannot be separated and starts looking into productivity issues
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he publish a book that introduced the concept of orthogonal arrays
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He publish a book on design of experiments
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Creates the SMED system to realized zero quality defects
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Publish his book in administration "managerial breakthrough
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Developes the POKA-YOKE, mistake-proofing, defects =0 concept
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Publish "industrial quiality control"
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Developes the pre-automation system
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Devised a new concept in quality called Quality Loss Function
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Juran trilogy:
divides the administration of quiality process in three steps
1- planeation
2- control
3- improvement -
Schein model of oranizationl culture
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MIT publishes Demings book "quality, productivity, and competitive position"
Creates the W. Edwards Deming institute for the improvement of productivity and quality -
Founds the W. Edwards Deming center for quality, productivity and competitiveness at columbia business school
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He publishes his book " the new economics for industry, goverment, and education
includes the 14 points of management -
Identifies the 3 levels in organizations