Human Relations

  • Group Dynamics

    Learning of psychological and behavior process, Understanding decision making, Core to understanding racism, sexism and other sorts of that nature.1832
  • Andrew Ure

    A physcian, found garett Obeservatory
  • Robert Owen

    Treating people good, changed industrial reforms
  • Knights of Labor

    rejected Socialism and Radicalism
  • Henri Fayol

    Was a french mining engineer. Founder of Management methods. Develop Fayolism
    1871
  • Frederick Taylor

    American Mechanical Engineer, part of the Efficiency movement in the progressive era. Also he was known as the Scientific Management father 1893
  • Scientific Management

    created by Fredrick Taylor. Synthesize workflow. Industrial Engineering
    1893
  • Classical School of Management Selecting training.

    Develop new job skills. The importance of Spirit of the employee 1898
  • Max Weber

    bureaucratic organizations approach, 1910’s
  • Optimum shovel

    One Best Way” 1911
    -prior to scientific management
    -became interested in improving workers productivity
  • Elton Mayo

    Believed workers should be given attention. Believed in relationships that form in informal Organizations. performed the Hawthorne experiment. 1920’s
  • Frank & Lillian Gilbreth

    were a married couple, lillian was interested in studying workers reaction working in stressful conditions. The mother of 12 children
    July 7, 1868 – June 14, 1924
  • Wagner Act

    giving unions members more rights. Caused businesses to negotiate contracts.
    helped with the fire and hire solution.
  • Douglas McGregor

    Created a theory to show how management can influence on employee’s production. Creaked Theory X and Theory Y, showed how employee’s production can increase.
    1935
  • Hawthorne Studies or Hawthorne effect

    Where by observing the behavior of the employee Motivation to the worker Production gained as Motivation did 1950
  • Transactional Analysis

    -early 1960
    -method of understanding interpersonal communication
    -by late 1960, era started that would affect human relationships for years
  • Theory X and Theory Y 1

    -theories of human motivation
    -theory x-assume that workers are unmotivated and dislike working
    -theory y-assume that workers love work
  • Mary Parker Follett

    Taught how workers should be involved in descion making, Workplace dynamics with better and less harmful. And believed the main job of the manager.
    executed in 1962
  • Conflict Management Process

    f limiting negative conflicts, Enhance learning, properly manage conflicts. 1964
  • Carl Rogers

    -was an influential psychologist
    - considered to be one of the founding fathers of psychotherapy
    - Rogers was found to be the sixth most eminent psychologist of the 20th century
  • Total Quality Management

    (TQM)Organize wide efforts, Improving the the quality of the products workers. Developed quality control 1970’s
  • W. Edwards Deming

    by 1980 (TQM) had been introduced in the U.S.
    -what ever happened in organization was more important than the product
  • ROWE

    Results Only Work Environment Human resource management. limited hours worked, significant freedoms. 1990’s
  • Eric Berne

    -best known as creator of transactional analysis
    - author of games people play