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First Automated Booking System
American Airlines installs the electromechanical Reservisor, a booking system, that is also used by Sheraton Hotels -
Introduction of Swimming Pools
Kemmons Wilson opens the first Holiday Inn, with a pledge that he will have a pool at every property. -
Creation of SABRE
American Airlines C.R. Smith & IBM's R. Blair Smith forge an alliance to improve the Reservisor system -
Holiday Inn goes International
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Completion of SABRE
SABRE network was completed and launched -
Airline Reservation System
Many airlines follow in the footsteps of American Airlines are began development of their own reservation systems -
DATAS
Delta's Reservation system launches -
ARPANET
This precussor to the interent, created its first successful link between the Unvierstiy of California and Standford Universtiy -
Ice-cube Makers/ In-room Refridgerators
Ice-cube makers and in-room refridgerators are introduceded -
Apollo
United launches its reservation system Apollo -
PARS
TWA launches their PARS reservation system -
Telephone Systems
First models of hotel telephone systems are introduced -
Internet
The first recorded use the if term "Internet", by the Network Working Group, as a short hand for the concept internetworking -
Color TV
Color TV start appearing in guest rooms -
HVAC systems
In room air conditioners and heaters are introduced into many guest rooms -
Hotel Billing Information Center Systems
Hotel Biling Information Center systems are introduced -
TCP/IP
TCP/IP transmmision protocol is launched -
CompuServe
CompuServe is the first system to bring electronic mail and the service to support personal computers -- followed by the emgerance of dial-in networks of American Online (AOL) and Prodigy -
Electronic Air Cleaners
Electronic Air Cleaners are installed in many properties -
Mechanic Coded-Plasitc Room Key Cards
Plastic encoded room keys are introduced -
Satelite TV
Sateliet TV systems are introduced -
Electronic Room Door Keys
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Satelite On-Demand Movie Systems
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Phone Voice Mail Systems
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Amadeus CRS
Air France and Lufthanasa partner to create the Amadeus CRS -
Videcom
The first multi-access global reservation system is launched -
First Moblie Phone
The Nokia 9000 Communicator, the first moblie phone, launched in Finland -
Worldspan
Delta, Trans World & Northwest Airlines work together to create Worldspan CRS -
Electronic In-room Safes
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Wake-Up Call Systems
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Interface Systems between TV and PMS
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Galieo
British Airways, KLM and United work together to create Galileo based off the previous Apollo system -
Remote Check-in/Check-out
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Internet goes Public
Version 4 of the BGP protocol is created and decentralizes the Internet into a public communications medium -
Wired Highspeed Internet
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Expedia
Mircosoft launches Expedia, which is subsqently bought by USA NETWORKS for $1.5 billion -
Wireless Highspeed Internet
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Voice-Over Internet Protocol Phone System
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Terrorism Attack on World Trade Center
Prompts an 80% decline in travel, halting and slowing new advances in the industry -
Blackberry
Blackberry lanuches the first moblie-based email delviery system -
Rainmaker Business Technologies
Forms in Ireland and partners with SABRE to prodive new and more comprehenisve software systems to the industry -
Travelport
Current owner of Galileo, purchases Worldspan resulting in control of 46% of the travel agent market -
Biometric Locking Systems
IBM exhibits Biometric locking systems for guest rooms, using fingerprints or iris -
Hospitality Performance Group
HPG is launched and changes the concept of electronic marketing for the hospitatlity and travel industries -
Future........
Who knows what tomorrow will bring!