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All departments are requested to provide input regarding the needs to be fulfilled with a new POS for the business
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Installation, training, and implementation of a new POS for R&R Restaurant.
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Departements will be submitting their responses within 5 days regarding needs for POS. Managers are selecting employees to be on a team to work as researchers, meet with vendors and to develop the RFP = date for RFP to be completed to be scheduled
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All members on the team are selected, vendor, product and feedback from departments are collated.
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RFP questionnare is developed - each member does research with select vendors to supply a POS based on the needs of the restaurant. Selection date will be scheduled within 10 days.
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RFP developed - budget, needs stated, form proofed, and approved by purchasing & management.
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Mgmt meets with team to finalize purchase. Contract development. Timeline developed for training, installation, payment, implementation, etc.
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Renovations begin for installation and training for management and front line employees to learn new system.
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Training continues with staff, testing system for bugs, and consistent results according to needs. Team needs to evaluate system and check the contracts to be sure all things in the contract have been provided. Supplies, customer support, orientation, and satisfaction with product is complete.
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All bugs worked out - initial training is complete. New phases of developing new POS to be discussed after the first year.