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Period: to
YEAR 1: Suite of Intake Tools: Referral and client database system for all program types
Year 1 of MyStory Development -
Referral and registration
Referral and registration of clients to programs/services; highlight referral and closure reasons -
Capturing ethnic/cultural identity and health
Integrated client database that captures information about ethnic/cultural identity and health -
Referral & Registration reports
Incomplete Referrals by me, Incomplete Referrals by Program, Incomplete Referrals by Centre and Program Clients by Worker reports were available to users. These reports allow users and managers to monitor referrals and registrations to their programs -
Client Hub and Client Details 'The Basics' created
A client hub was created with a 'The Basics' area which allows users to record basic essential information about a client in MyStory -
Worker dashboard
Worker dashboard showing caseload with quick links to client information and reports -
Client dashboard
Client dashboard providing a snap-shot of current and historical agency involvement -
Characteristics of children reports
Characteristics of children reports that support service delivery and prompt workers to action referrals. These reports included Children by All Ages, Children by Ethnic Cultural Identity and Children by Gender. -
Period: to
YEAR 2: Suite of Out of Home Care Tools:
Case planning and review for all types of placements and agency wide file notes -
OOHC tools became available to users
Placement Entry Plan (PEP), Care Plan & Review were made available to users in the Client Hub. This included ACT and NSW versions -
Direct messaging to the MyStory Help & Support team
Users are now able to send direct messages to the MyStory Help & Support team and access quick links to support tools -
Carer records
Carer database recording details of applicants, application decisions as well as residential unit arrangements were made available to users -
Enhancements to Client Details
Enhancements were made to Client Details, including the capacity to record external placements and multiple addresses -
Carer dashboard
Carer dashboard providing quick links to carer applications and information -
OOHC Reports providing a snapshot of services and supporting statutory reporting requirements
Carer allowances, Service Monitoring, Minimum Data Set (MDS), and placement movements were made available to users. -
Client Details database expansion
Enhancements were made to health assessment/treatment, education/employment details, legal matters and contacts/relationships -
File notes
File notes were released allowing users to capture various activity types, including OOHC worker visits that integrate with the Review -
Period: to
YEAR 3:Expansion of features:
Digital Library, Toolbox & OOHC Assessment -
Digital client library
Electronic storage in a ‘digital memory box’ allowing here files, videos and photos can be kept securely -
Worker toolbox
Worker toolbox with age-related Assessment & Action tools for children/young people in OOHC, plus blank OOHC tools for offline use. -
Client and Carer database expansion
Client and Carer database expansion including additional fields to enhance reporting requirements. -
MyStory launched to the OOHC sector at ACWA
MyStory Video MyStory was formally launched at the ACWA conference by Deirdre Cheers -
Enhanced printing of OOHC tools in PDF
Enhanced printing of OOHC tools in PDF -
Carer database expanded
Carer database expanded to include carer household members and State specific working with children checks -
Period: to
YEAR 4: System Enhancements
A new on screen ‘look’ for easier navigation and enhanced tools -
Updated navigation
New on screen ‘look’ and navigation across the application to support users -
Improved Search Functionality
Refined person ‘Search’ capabilities to increase accuracy and allow users multiple methods to search in the system -
Critical Incident Record
Enhanced file notes to identify critical incident easily -
Enhancement to Worker Dashboard to increase visibility of referrals
Enhancement to Worker Dashboard to increase visibility of referrals -
Period: to
YEAR 5 Increasing usability of the system for users with file sharing
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MyStory Help and Support went live to users
The MyStory help and support website went live to users, the website included webinars on navigating MyStory and trouble shooting tips -
New UI for Carer data management
The UI for Carer data management was updated making it easier and more streamlined for users. This includes sectioning to make it easier to navigate. -
Delete Library File
A Delete button was added to the Library to support users with maintaining accurate records -
Individual Carer PDF Print
Individual Carer PDF printing was introduced to MyStory to support users with printing off carer information -
Library new dropdown values added
Additional dropdown values were added to the Library to support users with recording the description of a file -
Restoration Plan added to the Toolbox
The Restoration Plan and Contact Schedule were uploaded to the Toolbox -
File Sharing in the Library
Enhancements to the Library allowing users the ability share files across clients -
ETL - Extract, Transfer, Load Reporting
Case Worker Status Report - this report assists managers and users with checking that the children/young people in OOHC have regularly updated records and that Reviews/assessments are held and undertaken -
File Notes enhancements
File Notes was enhanced with a new Time feature and additional Activity Types -
PEP and Placements area enhancements
Enhancements were made to the PEP and Placements area to support users with capturing Specialized Homelessness Services -
Step Up For Our Kids - Part 1 Report for ACT Reporting
MyStory was enhanced to meet the reporting requirements for Step Up For Our Kids - Part 1 Daily Report. -
Future Dates allowed in Education & Employment area
MyStory was enhanced to allow users to enter future dates in Education and Employment area -
Future Dates allowed in Assessment & Treatment area
Enhancements were made to the Assessment & Treatment area in MyStory to support users with capturing follow up appointments -
Individual File Notes PDF printing
Enhancements were made to support users with printing off individual File Notes as a PDF document -
Enhancements made to Client Details Assessment & Treatment
Enhancements were made to Assessment & Treatment to include some additional dropdowns required for meeting the ACT reporting needs -
Placement transfer went live
Placement transfer across Programs became available, allowing users the ability to transfer a placement to another program/service without creating a new referral and registration. -
Client Library and Client Status Report Update
-Client Library
-Client Status Report Updates (Additional reporting fields) -
Updates to NSW CSCs and Districts and New Client Status Report
-Client Status Report
-Updates to CSC and Districts -
Adoption Fields and Report and Wellbeing Report
-Client Hub- Legal Area- New Area 'Adoption'
- Two New Reports Released
-Wellbeing
-Adoption
-New Assessment and Treatment Drop-downs
-IEP has a new section to captur reviewed date -
Period: to
2017 Introducing more reporting capabilities
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Enhanced Reports and PPT History
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New Area in Review and Reports PPT Ready
