Design Process

By Jacintaj
  • Experience + Insight

    Experience + Insight

    Coaching Effectivenss = Alliance Strength = Pattern Matching
  • Question

    Question

    How can we leverage tech to make this a coaching tool using our technology?
  • Step 1: Creating a Framework

    Step 1: Creating a Framework

    Capturing this insight and putting into a tangible framework.
  • Question

    Question

    How to capture these personas and bring them to our coaches at scale?
  • Step 2: Assessment Creation

    Step 2: Assessment Creation

    Created an assessment that captures these personas so that we do the pattern matching for the coaches via our tech.
  • Question

    Question

    How to equip coaches at scale to use this tool?
  • Step 3: Making this coach friendly

    Step 3: Making this coach friendly

    Partner with product to make this new tool coach friendly + aligned with a solid training.
  • Question

    Question

    How can we gather coach data and feedback to refine the training, assessment, and product experience to verfiy our hypotheses?
  • Step 4: Testing

    Step 4: Testing

    Create a pilot in which I can gather data to test my leap of faith hypotheses via focus groups, collected data, and questionnaires.