Design Process

By Jacintaj

  • Experience + Insight

    Experience + Insight
    Coaching Effectivenss = Alliance Strength = Pattern Matching

  • Question

    Question
    How can we leverage tech to make this a coaching tool using our technology?

  • Step 1: Creating a Framework

    Step 1: Creating a Framework
    Capturing this insight and putting into a tangible framework.

  • Question

    Question
    How to capture these personas and bring them to our coaches at scale?

  • Step 2: Assessment Creation

    Step 2: Assessment Creation
    Created an assessment that captures these personas so that we do the pattern matching for the coaches via our tech.

  • Question

    Question
    How to equip coaches at scale to use this tool?

  • Step 3: Making this coach friendly

    Step 3: Making this coach friendly
    Partner with product to make this new tool coach friendly + aligned with a solid training.

  • Question

    Question
    How can we gather coach data and feedback to refine the training, assessment, and product experience to verfiy our hypotheses?

  • Step 4: Testing

    Step 4: Testing
    Create a pilot in which I can gather data to test my leap of faith hypotheses via focus groups, collected data, and questionnaires.