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Quality inspection after production - Basic supervision
TECHNICAL FOCUS:
The Classical School-Contemporary of Management Thought-Systems School-The Qualitative School-Scientific Managment-Aministrative Managment-Management Science & MS-Production & Operations Management -
Quality inspection during the manufacturing process - Pay attention on the process in order to produced somenthing with quality that will be accepted by the customer.
(Shewart, Deming, Shingo)
TECHNICAL FOCUS:
The Classical School-Contemporary of Management Thought-Systems School-The Qualitative School-Scientific Managment-Aministrative Managment-Management Science & MS-Production & Operations Management -
Quality inspection during the manufacturing process (Shewart, Deming, Shingo)
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He created the concept of Total Quality Control , then known as Total Quality Management
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Shingo studied and applied the Statistical Quality Control
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Implementation of appropriate quality systems to the value of business processes. The quality system of this theory include two types: management and evolution
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Quality assurance throughout the system
-A lot of areas working together in order to conformed a company, produced somenthing better
(Feigenbaum, Ishikawa)
TECHNICAL FOCUS:
The Classical School-Contemporary of Management Thought-Systems School-The Qualitative School-Scientific Managment-Aministrative Managment-Management Science & MS-Production & Operations Management -
Taguchi developed a methodology for applying statistics to improve the quality of manufactured products
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Continuous improvement, reducing non-quality costs (Juran)
- Prevention before selling
TECHNICAL FOCUS:
The Classical School-Contemporary of Management Thought-Systems School-The Qualitative School-Scientific Managment-Aministrative Managment-Management Science & MS-Production & Operations Management -
Employee training, quality circles (O´Dell)
- Paying attention to the people
TECHNICAL FOCUS:
The Classical School-Contemporary of Management Thought-Systems School-The Qualitative School-Scientific Managment-Aministrative Managment-Management Science & MS-Production & Operations Management
-HUMAN FOCUS:
Bureaucratic, Behavioral School, Human Relations, Contingency School -
Loss function - Reduce / avoid de loss
(Taguchi)
TECHNICAL FOCUS:
The Classical School-Contemporary of Management Thought-Systems School-The Qualitative School-Scientific Managment-Aministrative Managment-Management Science & MS-Production & Operations Management
HUMAN FOCUS:
Bureaucratic, Behavioral School, Human Relations, Contingency School -
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Theory of quality management
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Cultural change in the organization
Unique social and psychological environment of an organization. Involved with the culture in the company
(Schein)
-HUMAN FOCUS:
Bureaucratic, Behavioral School, Human Relations, Contingency School
-STRATEGIC FOCUS:
Contemporary of Management, Total Quality Management, Learning, Behavoral Science -
Customer satisfaction - Confortable with the service they are receiving
-HUMAN FOCUS:
Bureaucratic, Behavioral School, Human Relations, Contingency School
-STRATEGIC FOCUS:
Contemporary of Management, Total Quality Management, Learning, Behavoral Science -
Process reengineering - Paying attention in the process and change it in order to improved
TECHNICAL FOCUS:
The Classical School-Contemporary of Management Thought-Systems School-The Qualitative School-Scientific Managment-Aministrative Managment-Management Science & MS-Production & Operations Management
-HUMAN FOCUS:
Bureaucratic, Behavioral School, Human Relations, Contingency School -
He has made a notable mark on the field of organizational development in many areas, including career development, group process consultation, and organizational culture
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Total Quality Management, excellence throughout the organization and value system
Experience, process, customer, products, costs, system, quality, employees, supplier, FOCUS ON EVERYTHING
(Mikel Harry and Feigenbaum)
-STRATEGIC FOCUS:
Contemporary of Management, Total Quality Management, Learning, Behavoral Science -
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Diffuser concept of total quality
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Principal architect of SIX SIGMA
variation in processes, as a way to improve them. -
Father of statistical quality control