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Uptick RQs submitted to SOMS team
Opportunity type = Change in Service -
Q4 2010 invoices generated
Billing period Oct 1st thru Dec 31st -
Downtick RQ submitted to SOMS team
Opportunity type = Change in Service Cancellation request submitted as part of the migration effort. -
Contracts countersigned (soft$ and hard$)
Order instructions had Bill Start date of December 1st 2010 -
November Sales Close
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Uptick Orders submitted to the Billing team
Entitlements were completed prior via offline trials and pilots to ensure Users were set up properly. -
Bill start Date chosen for Migration
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December Sales Close
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Q1 2011 invoices generated
Billing period Jan 1st thru Mar 31st 2011 -
Downtick Order submitted to the Billing team
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Credit raised from Downtick Order
$200k credit was questioned a number of times by the approvers -
Last two lines enter OAT from Downtick
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Invoices REBILLED (backdated to Dec/10)