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Opportunity type = Change in Service
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Billing period Oct 1st thru Dec 31st
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Opportunity type = Change in Service Cancellation request submitted as part of the migration effort.
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Order instructions had Bill Start date of December 1st 2010
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Entitlements were completed prior via offline trials and pilots to ensure Users were set up properly.
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Billing period Jan 1st thru Mar 31st 2011
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$200k credit was questioned a number of times by the approvers
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