-
All meeting planners were known as "ground handler". They had everything ready at the airport before the plane arrived. They work with groups and engage in tourism. -
Phil Lee was the creator of the term ''DMC (destination management company)''; they were local logistics experts and specialized to personalize activities. -
A lot of DMC's appeared all over the world, there was a lot of competition. It was difficult to find a good DMC. -
Things that went up, came down. There were many suppliers and they had to reduce them. Other suppliers, such as hotels, decorators, and transportation companies, began offering similar destination services to DMCs.
-
Lot of companies were competing for fewer dollars.Only the strongest survived. Mergers and acquisitions, joint ventures, rollups, cooperative marketing agreements, and even franchise offerings changed the face of destination management. -
Biggest crisis before on the pandemic. Many DMCs and event planning companies struggled to stay afloat, and some were forced to permanently close their doors. -
Large meeting planning departments have been scaled down, it has become more difficult for corporations to manage multiple supplier across the country.