Technology Within the Hospitality Industry

  • Motels/Hotels undergo Booming Popularity

    After WWII hotels and motels started becoming very popular.
  • A/C and Heating

    These amenities are now available at all hotels and motels.
  • Universal Credit Card

    Introduced by the American Hotel Association it was the forerunner to the modern American Express card.
  • Magic Fingers Vibrating Bed

    These coin-operated beds were introduced at various hotels. Most were gone by the 1970's.
  • Swimming Pools

    These are becoming more and more common at motels and hotels.
  • Ice Machines and Refrigerators

    These were now commonplace in hotels and some rooms even had their own fridges.
  • Telephone Systems

    The first technology to track and charge for guest phone calls is now. All rooms now have telephone systems as well.
  • Color TV

    Hotels now have color TV's in rooms.
  • HOBIC

    The Hotel Billing Information System is introduced.
  • Mechanic Coded Key Cards

    Mechanic coded key cards began to appear replacing classic key locks.
  • Satellite TV

    Hotels and motels can choose to offer Satellite TV to their guests.
  • On-Demand Movie Systems

    On-demand movie systems in rooms are introduced.
  • Voice Mail Systems

    These systems are now commonplace in conjunction with the in-room phone.
  • Electronic Door Keys

    Modern day ELS technology is now appearing and becoming standard throughout the industry.
  • Electronic In-Room Safes

    Electronic locking safes are now commplace in hotels.
  • Wake-Up Systems

    Wake-up call systems are now in place to be used by hotel guests.
  • Interface between PMS and TV systems

    In-room TVs are now connected to the PMS allowing the hotel to broadcast its propoganda channel. Also may allow for IRD ordering through TV as well as checking the guest account info.
  • Remote Check-In/Check-Out

    Making the guest experience even easier these technologies appeared making it a breeze for guests to check in and out.
  • Wired Internet Access

    While still a relatively new tool to the public, hotels see the importance and begin providing wired internet access.
  • Wireless Internet Access

    Progressing as technology does the industry starts supplying wireless internet.
  • HDTV

    Hotels now offer HDTV in rooms
  • LEED Certification

    This certification is developed by the U.S Green Building Council and forever changes the hospitality industry.
  • Security

    Hotels beef up their security systems and protocals after September 11th.
  • Greening

    Hotels begin to really consider greening and sustainability.
  • Aria Resort and Casino

    The Aria Resort in Las Vegas opens. It is the largest hotel to be LEED Gold certified.
  • First Green Hotel Prototype

    Marriot releases its prototype for the very first LEED Green Hotel. It is set to open in 2012.
  • LEED Progess

    91 hotels are LEED certified; 1,100 have registered and awaiting certification.
  • LEED v4

    The future of LEED.