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Prepare and send an e-mail to all users of Mobile Refresh plan, to explain the backup process and the next steps.
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Survey to confirm/plan the efficacy of process, and get the confirmation of all users of the first wave of portability
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Opportunity to exchange an expressive number of mobiles of K12 team in the local event in Ribeirao Preto
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Register and update the users and equipments in Mydevice (MDM Pearson Portal)
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Exchange mobile and sim card user by user (individual)
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Claro will be delivery the equipment (mobiles)
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Opportunity to exchange an expressive number of mobiles of Franchise team in the Q4 event in São City.
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Double check in all mobiles received, to confirm the hardware, accessories, and update to the last firmware available to Iphone/MotoG. Collect and register the Imeis of mobiles / Documentation
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Preparing and start the replace of mobiles with VIP users - 13 iphones.
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Preparing and start the replace of mobiles with All users - 437 Motorolo G5
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Transport mobiles to another unit, to start the replace process in Ribeirão Preto
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Transport mobiles to another unit, to start the replace process in São Paulo
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First wave to move the SIM number from VIVO to Claro, and start the portability process. 150 numbers will be portable in this wave
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Second wave to move the number from VIVO to Claro, and start the portability process. 150 numbers will be portable in this wave
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Excelent opportunity to exchange equipments in local event of k12 team, in Campinas city
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Reminder to all users to do you backups of mobiles.
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third wave to move the SIM number from VIVO to Claro, and start the portability process. 60 numbers will be portable in this wave
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Opportunity to exchange the mobiles of Franchise team in the Q4 event and speed up the process
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Preparing to the portability of residual users to complete the plan. The users from others regions of Brazil, will be visit the Campinas unit to the december annual event.
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