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American Airlines C.R. Smith and IBM’s R. Blair Smith (no relation!) meet and forge an alliance to improve the Reservisor system. The result was SABRE (Semi-Automatic Business Research Environment). The network was completed in 1964.
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Color TV in Guest Room
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CompuServe is the first to bring electronic mail and the service to support it to personal computers. America Online (AOL) and Prodigy emerge as dial-in networks
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The Hospitality Performance Group (HPG) is launched and immediately begins to change electronic marketing for the travel and hospitality industries.