Engranes

History of Quality

By kareninarh
  • Shewart publishes his work in statistical process control

    Shewart publishes his work in statistical process control

    *Determine if a process was stable and produced parts were within specification limits. *Quality control chart using statistical methods -Building averages
  • Deming goes to Japan

    Deming goes to Japan

    Deming goes to Japan as request of some Japanese companies
  • Armand Feigenbaum - TQM

    Armand Feigenbaum - TQM

    *He is an american quality expert and businessman *Feigenbaum originated the concept of total quality control in his book Total Quality Control. 
    *TQM is an effective system to integrate quality systems in an organization
  • Deming Prize

    Deming Prize

    *Japan creates the Deming Prize. *For individuals: -Given to those who have made outstanding contributions to the study of TQM, or those who have made outstanding contributions in the dissemination of TQM -Will be carried out every 3-5 years
    *For organizations: -Given to organizations that have implemented TQM suitable for their management philosophy, scope/type/scale of business, and management environment.
    -Anual award
  • Yoji Akao develops the QFD

    Yoji Akao develops the QFD

    Quality Function Deployment assures the design quality when the product is in the design stage.
  • Ishikawa - Quality control tools

    Ishikawa - Quality control tools

    *Ishikawa creates the 7 quality control tools, including the Ishikawa diagram (cause and effect diagram). *Tools to solve majority of quality-released problems
  • "The loss function"

    "The loss function"

    Genichi Taguchi makes public “the loss function”
  • “Quality is free”

    “Quality is free”

    Philip Crosby releases his book “quality is free”
  • Deming - NBC

    Deming - NBC

    *Deming makes its presentation at NBC *Developed standards for process quality systems which are the basis for ISO-family
  • Shingo publishes a book describing the Toyota Production System

    Shingo publishes a book describing the Toyota Production System

    The book was titled: Study of the toyota Production System from an industrial Engineering Viewpoint
  • Juran Trilogy

    Juran Trilogy

    Juran releases its well-known Juran Trilogy
  • Six Sigma

    Six Sigma

    Motorola develops the Six Sigma Methodology
  • Mexico creates the Premio Nacional de Calidad

    Mexico creates the Premio Nacional de Calidad

    La Secretaría de Comercio y Fomento Industrial (ahora Secretaría de Economía) crea el PNC
  • ISO 9001

    ISO 9001

    *For the first time, ISO 9001 is released to the world. *International quality management certification
    *Standards related to a product which has to be fullfilled
  • USA creates the Malcolm Baldrige National Quality Award

    USA creates the Malcolm Baldrige National Quality Award

    *Only for U.S. organizations in the business, health care, education, and nonprofit sectors for excellent perfomance
    *Given by the president of the United States
  • The Shingo Prize is created

    The Shingo Prize is created

    The Shingo Prize is created at the University of Utah
  • The European Union creates the EFQM

    The European Union creates the EFQM

    The European Union creates the EFQM (European Foundation for Quality Management).
  • Womach publishes a book

    Womach publishes a book

    Called “The machine that changes the world”
  • ISO 9001 gets redesigned

    ISO 9001 gets redesigned

    ISO 9001 gets redesigned around processes and systems approach
  • ISO - historical mark

    ISO - historical mark

    ISO gets a historical mark: 1,000,000 companies are ISO 9001 certified