Evolution of Quality By diliplo Mar 18, 1891 Walter A. Shewhart Oct 14, 1900 W.EDWARD DEMING Dec 24, 1904 Joseph M. Juran Jan 8, 1909 Shigeo shingo Jul 13, 1915 Kaoru Ishikawa Apr 6, 1922 Armand V. Feigenbaum Jan 1, 1924 Genichi Taguchi Mar 5, 1928 edgar schein Jan 1, 1930 stage 1 FOCUSED ON PRODUCTS: Quality inspection after production. FOCUSED ON PRODUCTS: Quality inspection after production. Period: Mar 3, 1930 to Mar 3, 1950 STAGE 2: FOCUSED ON PROCESSES: Quality inspection during the manufacturing process (Shewart, Deming, Shingo) Period: Mar 3, 1930 to Mar 3, 1990 Technical Focus Period: Jan 1, 1950 to Dec 31, 1960 STAGE 3: FOCUSED ON SYSTEM: Quality assurance throughout the system (Feigenbaum, Ishikawa) Mar 3, 1950 Mikel Harry Period: Mar 3, 1960 to Mar 3, 1970 STAGE 4: FOCUSED ON PREVENTION: Continuous improvement, reducing non-quality costs (Juran) Period: Mar 3, 1960 to Mar 3, 1970 STAGE 5: FOCUSED ON PEOPLE: Employee training, quality circles Period: Mar 3, 1960 to Mar 7, 1970 STAGE 6: FOCUSED ON COSTS: Loss function (Taguchi) Period: Mar 3, 1960 to Mar 3, 1990 Human Focus Period: Mar 3, 1980 to Mar 3, 1990 STAGE 7: FOCUSED ON CULTURE: Cultural change in the organization (Schein) Period: Mar 3, 1980 to Mar 9, 1990 STAGE 8: FOCUSED ON SERVICE: Customer satisfaction Period: Mar 3, 1980 to Mar 3, 1990 STAGE 9: REORIENTED ON PROCESSES: Process reengineering Period: Mar 3, 1980 to Mar 3, 2016 Estrategic Focus Period: Mar 3, 1990 to Mar 3, 2016 STAGE 10: GLOBAL FOCUS: Total Quality Management, excellence throughout the organization and value system (Mikel Harry and Feigenbaum)
