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Patient visited doctor following referral.
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Patient sent thank you email, automatically subscribed to receiving information on diabetes.
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Sent newsletter which includes section about Diabetes Education Day. Can sign-up by clicking a link.
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If the email was opened, no action required. If email was not opened, a reminder email about the event will be sent.
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Email sent to customers who did not open newsletter or register for event.
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If customer did not register following the first reminder email, one more will be sent out. If they did register, no action required.
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One final email sent to for registration.
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If attended event, a thank you email will be sent. If no attendance, no action required.
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Thank you sent to all attendants.
