-
On this year, ground operators arose as a new job in the businesses of that time. They were small entrepreneurships that offered basic services, such as shuttles, tours and recreation activities.
-
Specifically in 1972, Phil Lee, named “destination management” to the role they played as local logistics experts. Many companies started making themed events as a recreational activity.
-
DMC’s started flourishing, they expanded thei
-
More companies were competing for fewer dollars.
-
Aggressive national expansion and corporatizing of the destination management business through institutional investment and venture capital was witnessed. The face of the destination management was changed.
-
The meetings industry became complex, it was said that having lots of independent DMC suppliers wasn't efficient. Global partnerships were made.
-
The gross domestic product descended 2.5% from the previous year.