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Drivers used to pick up costumers and offer transportation, just a ground operator with information on the local destination (restaurants, spa, attractions) -
The term DMC was coined by Phil Lee in USA. Destination Management Company -
A lot of DMC working, new strategies, new goals. It was difficult to find a good DMC, cuz not everyone was a local expert and legal. Also known as Coming age. -
Costumers stay with the good DMC´s. Only the best ones remain. A lot of suppliers from different countries, with the best ones. -
No money, no events, some meeting planners disappeard -
Technology, communications, brands and certifications. DMC´s know how to work and they can do everything