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Father of statistical quality control and also related to the Shewhart cycle
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Deming championed the work of Walter Shewhart, including Statistical Process Control, Operational Definitions, and what Deming called The Shewhart Cycle which had evolved into PDSA (Plan-Do-Study-Act).
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He was an evangelist for quality and quality management, having written several books on those subjects.
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World’s leading expert on manufacturing practices and the Toyota Production System.
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He is considered a key figure in the development of quality initiatives in Japan, particularly the quality circle.
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He devised the concept of Total Quality Control, later known as Total Quality Management (TQM).
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Taguchi developed a methodology for applying statistics to improve the quality of manufactured goods.
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He has made a notable mark on the field of organizational development in many areas, including career development, group process consultation, and organizational culture.
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FOCUSED ON PROCESSES
Quality inspection during the manufacturing process -
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FOCUSED ON SYSTEM
Quality assurance throughout the system -
FOCUSED ON PREVENTION
Continuous improvement, reducing non-quality costs -
FOCUSED ON PEOPLE
Employee training, quality circles -
FOCUSED ON COSTS
Loss function -
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Principal architect of Six Sigma and the world's leading authority within this field.
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FOCUSED ON CULTURE
Cultural change in the organization -
FOCUSED ON SERVICE
Customer satisfaction -
REORIENTED ON PROCESSES
Process reengineering -
GLOBAL FOCUS
Total Quality Management, excellence throughout the organization and value system -