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Six Sigma was developed by Motorola, Inc. as a methodology to improve processes and eliminate defects. Engineer Bill Smith is considered the "father" of Six Sigma.
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Motorola formally adopts Six Sigma and begins implementing it at a corporate level, aiming to improve quality and reduce costs.
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Motorola receives the Malcolm Baldrige National Quality Award, partly due to the success achieved with the implementation of Six Sigma.
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Jack Welch, CEO of GE, adopts Six Sigma as a key strategic initiative. The implementation at GE is highly publicized and serves as a catalyst for the adoption of Six Sigma in many other companies.
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GE reports significant savings due to the implementation of Six Sigma, with an impact of billions of dollars on its financial results.
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The Six Sigma methodology begins to be adopted by companies worldwide and across a variety of sectors beyond manufacturing, including services, healthcare, and technology.
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Six Sigma remains a relevant methodology in process improvement and quality management, with continuous innovations and adaptations to new technologies and business environments.