Evolution of Healthcare Quality

  • Period: to

    Timespan

  • Flexner Report

    Flexner Report

    The Flexner Report reforms U.S. medical education, setting the foundation for standardized medical training and hospital accountability (Duffy, 2011).
  • Joint Commission Founded

    Joint Commission Founded

    The Joint Commission on Accreditation of Hospitals (JCAH, now The Joint Commission, or TJC) is established, beginning formal evaluation of hospital performance (Marjoua Bozic, 2011).
  • Medicare & Medicaid Enacted

    Medicare & Medicaid Enacted

    These federal programs introduce the need for accountability in publicly funded healthcare (Centers for Medicare Medicaid Services, n.d.).
  • Donabedian’s Model

    Donabedian’s Model

    Avedis Donabedian introduces the Structure-Process-Outcome framework, revolutionizing quality assessment (Gavin, 2016).
  • Peer Review Organizations

    Peer Review Organizations

    Medicare creates Peer Review Organizations, or PROs, to monitor the quality of care delivered to beneficiaries (Marjoua Bozic, 2012).
  • Healthcare Effectiveness Data and Information Set Launched

    Healthcare Effectiveness Data and Information Set Launched

    The National Committee for Quality Assurance (NCQA) introduces HEDIS to measure and compare health plan performance across the country (NCQA, 2023).
  • Medicare Modernization Act

    Medicare Modernization Act

    Introduces value-based purchasing and quality reporting requirements (Centers for Medicare Medicaid Services, n.d.).
  • Affordable Care Act

    Affordable Care Act

    The Affordable Care Act (ACA) mandates public reporting and ties reimbursement to quality metrics like the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) (Centers for Medicare Medicaid Services, n.d.).
  • COVID-19 & Telehealth Expansion

    COVID-19 & Telehealth Expansion

    The pandemic accelerates telehealth adoption and real-time, remote monitoring for quality care continuity (NCQA, 2023).
  • National Health Equity Scorecard

    National Health Equity Scorecard

    Proposed quality metric: Standardized nationwide reporting on disparities across race, ethnicity, geography, and socioeconomic status.
  • Predictive Quality Metrics Using AI

    Predictive Quality Metrics Using AI

    Proposed metric: Real-time, AI-based quality prediction system that flags potential adverse events before they occur.