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The Alert View feature is the first to be turned on at UWS, and we currently control whether or not it is turned on by configuring the corresponding hdr_id on CloudBees.
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[https://wonder.atlassian.net/browse/DELI-2296]
Update the triggers of the alert for backup provIders. The order status has reached Ready for Pickup for 10 mins but its delivery status has not yet reached Pickup Complete -
Reduce Sit Time Near Term(v1) Rollout, now it works in Park Slope
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Now the AlertView features has rolled out, and we remove the feature flags.
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Pratik add UWS into feature scope
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Shipping service will automatically dispatch BOX to us by a scheduler job. Pratik was the first to go live with this feature at Park Slope.
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https://wonder.atlassian.net/browse/DELI-3045
The default unit is meter. -
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The pilot MVP was released on June 16th, 2025, with a planned analysis of results by July 21st, 2025. If successful, a customer curbside pickup experience (V2) will be scoped next
JIRA -
The RCA model uses order, courier, and provider data to identify the most likely cause of delivery issues and provides supporting details. It’s embedded in the Delivery Details Overlay for quick access by Customer Service Agents, Ops, and HDR Managers
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