-
GCSE - 2000
Alperton High School
GCSE’S including
Maths, English, IT, and Business (Equivalent to 2 GCSES’s) -
Period: to
Eductation Period (GCSE - A Levels - Diploma - Degree)
This this the Eduction period -
121 Opticians - Part Time Admin 25th Jul 2004 - 20th Jul 2007
I2I Opticians
Position: Sales Administrator B2C (Part Time)
25th July 04- 20th July 07
Responsibilities:
Managing office which involved filing, photo copying and invoicing
Using Word and Excel to produce business documents and spreadsheets with sales figures and other customer data.
Dealing with quires/complaints on telephone and in person and keeping an accurate log of such events.
Developing and building client relationships
Selling over the phone
Dealing with clients o -
A Levels - Alperton Community School- Sixth Form (2001-2004)
A- Levels
Double Business - CC -
University of Thames Valley 2004 -2007 (Diploma)
National Higher Business Diploma- Pass -(2004- 07) -
Northwick Park Hospital (NHS) - Endoscopy Administrator (Sep 2007- Mar 2008)
Northwick Park Hospital (NHS)
Position: Endoscopy Administrator
3rd Sep 2007- 31st Mar 2008
Responsibilities:
Answering the telephone
Deal with private patient queries
Ensure that all patients are correctly informed -
Muslim Youth Helpline - Regional Marketing Officer 21st April 09 - 23th Nov 2009 (Voluntary)
Position: Regional Marketing Officer
21st April 09 - 23th Nov 2009(Voluntary)
Responsibilities:
Identifying markets to promote the company and the services they provide
Optimising online coverage of Muslim Youth Helpline in blogs, forums etc
Creating marketing materials to promote training, events and the company profile
Telephone and internet research
Some general day to day administrative duties
Data entry
Relationship building/Filling in clients -
London Displays (Customer Advisor) - 24th May- 1st July 2010 (Temp)
Customer service Advisor
24th May- 1st July 2010 (Temp)
Responsibilities:
Greet clients
Liaise with clients via telephone, email and live chat
Data entry
Able to develop and manage key client relationships
Relationship building
A proactive approach to applying successful follow up techniques
Doing quotes for clients -
University of Thames Valley 2010 (Degree)
BA Business Hons 2.2 -
Doctor Call - Liaison Officer/Warehouse Administrator 20th Sept - 3rd Dec 2010 (Contract)
Position:
Liaison Officer/Warehouse Administrator 20th Sept - 3rd Dec 2010 (Contract)
Responsibilities:
Liaising with head office on all flu vaccines orders and changes to schedule
Liaising with couriers to ensuring timely collection and dispatch of all items
Accurate schedule of contents for all dispatches
Dealing with nurses, companies and paperwork
Building databases and updating any changes
Stock taking and reporting results to head office -
Econique - Market Researcher 23th May- 10th Oct 2011
Position: Market Researcher 23th May- 10th Oct 2011
Responsibilities: Internet research
Data entry
Telephoning key clients and putting information on a spreadsheet and sugar database
Some general day to day administrative duties
Learning about different industries -
Royal Mail Mail Sorter 27th Nov 2012 - 3rd Jan 2013 (Xmas Temp)
(Manpower-Agency)
Position: Mail Sorter 27th Nov 2012-3rd Jan 2013(Xmas Temp)
Responsibilities:
Sort out foreign mail
Sort out UK mail
Liaise with drivers on what parcels and letters are going
